Privacy Policy

Last updated: January 5, 2026

1. Introduction

At A Man of Steel , we take your privacy as seriously as we take our shutter speeds. This Privacy Policy explains how we collect, use, store, and protect your personal information in line with South African law.

By using our website, you agree to the terms set out here. If you don't agree, pleasestop using the site.

This Policy complies with the Protection ofPersonal Information Act 4 of 2013 (POPIA), the Electronic Communications and Transactions Act 25 of 2002 (ECTA), the Consumer Protection Act 68 of 2008 (CPA), and the Cybercrimes Act 19 of 2020.

2. Who We Are

A Man of Steel ("A Man of Steel", "we", "our", or "us") is the Responsible Party as defined under POPIA — meaning we determine how and why your personal information is processed.

3. What This Policy Covers

This policy covers all personal information we collect through:

  • Our website and online store
  • Email or WhatsApp communication
  • Orders, quotes, rentals, consignments, and repair requests
  • Any other interaction you have with A Man of Steel

4. What Personal Information We Collect

We may collect:

  • Your name and contact details (email, phone number, address)
  • Billing and delivery information
  • Payment confirmations and purchase history
  • Communications and correspondence
  • Device and browser information (for analytics and security)

We'll always try to collect information directly from you wherever possible.

5. Why We Collect It

We collect and process personal information to:

  • Process orders, payments, and deliveries
  • Communicate with you about products, repairs, or consignment items
  • Send updates, offers, or promotions (only with your consent)
  • Improve our website and customer experience
  • Comply with South African tax, accounting, and legal obligations

We only process information for purposes that are lawful, reasonable, and necessary for running our business.

6. Cookies and Website Data

Our website uses cookies to help things run smoother. By accepting cookies, you agree to our use of them as described in this Privacy Policy.

Cookies help us:

  • Remember your preferences
  • Analyse traffic and site usage (through analytics tools like Google Analytics)
  • Improve the performance of our site

Cookies don't personally identify you. You can disable them in your browser if you prefer, but some features may not work properly.

7. How We Protect Your Information

We use appropriate technical and organisational safeguards to protect your data, including:

  • Secure servers and encrypted data transmission
  • Firewalls and password protection
  • Limited access to authorised staff only
  • Regular security and compliance reviews

Even though we take every reasonable precaution, no online system is 100% secure, and we can't guarantee absolute protection against unauthorised access.

8. How Long We Keep Your Information

We keep personal information only for as long as necessary to fulfil the purpose for which it was collected, or as required by South African law (for example, accounting or tax recordkeeping).

When information is no longer needed, it's securely deleted or anonymised.

9. When We Share Information

We don't sell or rent your personal information.

We may share it only with trusted third parties where necessary — for example:

  • Couriers for delivery
  • Payment gateways and financial institutions
  • IT or hosting providers
  • Marketing or analytics services (under contract)

All such third parties are required to handle your information in compliance with POPIA and maintain confidentiality.

10. Cross-Border Data Transfers

If personal information is stored or processed outside South Africa (for example by cloud or analytics providers), we make sure those providers have data protection standards equivalent to POPIA.

11. Direct Marketing

You'll only receive marketing messages from us if you've given explicit consent.

You can unsubscribe or withdraw consent at any time by clicking “unsubscribe” in our emails or by contacting us directly at info@amanofsteel.co.za.

We do not use automated profiling or AI-based decision-making for marketing.

12. Your Rights Under POPIA

You have the right to:

  • Request access to the personal information we hold about you
  • Ask us to correct or delete information that's inaccurate or outdated
  • Object to the processing of your data
  • Withdraw consent for marketing or other uses
  • Lodge a complaint with the Information Regulator (South Africa)

Requests can be directed to our Information Officer at info@amanofsteel.co.za.

13. Data Breach Notification

If a data breach ever occurs that may compromise your personal information, we'll notify you and the Information Regulator as required by POPIA — describing what happened, what information was involved, and what steps we're taking to limit the impact.

14. Links to Other Websites

Our website may include links to other websites. We're not responsible for the privacy practices or content of those external sites. Always review their privacy policies before sharing your personal information with them.

15. Changes to This Policy

We may update this Privacy Policy from time to time. The “Effective Date” at the top indicates the latest version. Continued use of our website means you accept any updated terms.

16. Contact Us

If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please contact:

Information Officer: Mark Sage
Email: mark@amanofsteel.co.za